GUESTS REVIEWS

I should like to thank you for arranging our recent tour in Sabah. We very much enjoyed the trip despite the arrangements having to be altered because of events in Lahad Datu.

It may be relatively straightforward to organise a tour if everything goes smoothly – but one really finds out about the competence of a tour operator when external factors impact on the arrangements. We discovered that Borneo Eco Tours is a very professional outfit. We would like you to pass on our grateful thanks to Susan for re-arranging our itinerary at short notice. Although we very much regret having to miss out on the Tabin leg of our journey we do think that the correct decision was made. Obviously safety was our main concern and we were pleased that Borneo Eco Tours also considered our safety to be a priority. After an initial change to our tour which would have meant us staying in the Crocker Hills/ Mt Kinnabalu areas, we were pleased that Susan came back to us with a final change to our tour which enabled us to go to Kapalai. We were impressed that all these changes, including 2 flights and booking hotel accommodation, were made quickly but still worked perfectly, and everything was communicated clearly with complete calmness which was reassuring.

We should also like to pass on our thanks to Fernando who escorted us on our tour of the Kinabatangan River. We should like to thank him for his expert guiding but we also thank him for being so helpful when our trip to Tabin had to be cancelled. We especially thank him for returning to Sandakan Airport and searching for us in order to inform us of the final change to our itinerary.

We hope that the troubles in Lahad Datu and Semporna are soon over – and we hope that the negative events do not deter tourists from seeing the wonderful nature of Borneo.

We chose the Kinabatangan Wildlife Safari with the Gomantong Caves tour addition. We found both trips to be very interesting and informative. Although we came during the low season the amount of wildlife present was to us quite amazing and thoroughly enjoyed ourselves. We both came without any expectations in seeing anything. Our attitude was to enjoy the experience of just being there on the river. So it was to our great joy that we got to see and hear all the river and jungle had to offer. We also got a glimpse at how the river is a lifeline for the people in that area and to witness their daily life on it was a privilege for us. The friendly and hard working staff at the lodge all make excellent hosts and a special thank you to chef Jackie for all his cooking (especially his soups!).

It's an outstanding place. We enjoyed very much to stay at the Eco-lodge. Our tour guide Fernando was doing a great job, as well as Rahman. Thanks to all of your guides who picked us up at the various places. They have been always punctual, excellent service.

Many opportunity for direct contact with nature. Excellent guides and informative. We like what we have heard about the company and the way it operates as well as the way you give back to the community. Very punctual and well-organized

Even if I live in Penang, Malaysia, the nature in Borneo is richer and heavier. It was the best experience in my Malaysia stay (5 years) to have seen the the Pygmy Elephants, Proboscis Monkeys, Orang Utan, Crocodiles and many species of birds