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GUESTS REVIEWS

To our valued guests, you can share your experience with us here



  • Kylie Egan (Australia) wrote:
    16-12-2013 - 20-12-2013

    Tours have been very professional, well organised and informative. Guides are very good at spotting wildlife and are a wealth of knowledge. I feel like I have learned a lot and have had a great experience

  • Sara Hall (United States of America) wrote:
    19-12-2013 - 21-12-2013

    We had a wonderful time at the Rainforest Lodge. We left some comments at the lodge for small improvements. Otherwise, the tour was fantastic. Our tour guide was wonderful and the itinerary was great. Overall, here is our feedback: The Positives: Great guide, informative nature tour, beautiful lodge, comfortable rooms and beds, great food, beautiful setting, helpful and friendly staff. Suggested improvements: more activities at the lodge for down time that are not expensive, or free. Such as: more kids activities available (more games and crafts available), massage treatments available (besides the foot scrub). We took advantage of the batik painting and foot scrub while we were there, but we could have used 1 or 2 more activities to enjoy. Otherwise, fantastic tour and package. We will recommend your company and the lodge to our friends! Thanks for everything!

  • Louise Green (Australia) wrote:
    09-07-2013 - 11-07-2013

    We all had an absolutely wonderful experience and my three teenage children, who have extensively travelled the world, all agreed that it was one of the best destinations they have been to.They particularly enjoyed the night boat cruise and were thrilled to be able to view the pigmy elephants twice during our stay. We should have stayed longer to as there is so much more to do and we know we will return soon to experience other wonders of Borneo. I would also like to acknowledge Peter and his most friendly and beautiful staff at Sakua Rainforest Lodge. We found them all so welcoming and informative and believe they are one of the main reasons why our stay in Borneo was so memorable.

  • Leonie Watterson (Australia) wrote:
    29-06-2013 - 01-07-2013

    We went on the 3 day trip to Sukau Rainforest Lodge and an extra day in Sandakan. Every part of the trip was wonderful - the accommodation, food service and especially the flora and fauna. Everyone enjoyed the trip especially seeing elephants and orang utans. Our best view of orang utans was on the Gomantong caves boardwalk. It was nice also talking to local people and seeing villages.

  • JENS & NANCY ANDERSEN (Denmark) wrote:
    13-05-2013 - 15-05-2013

    We are back in Denmark after a really well-arranged trip. Everything worked out perfectly and we are very impressed with the efficiency of Borneo Eco Tours. We received VIP treatment due to low volume period and it made us feel almost royal. At Turtle Island there were only 15 tourists including us and even less at Sukau Lodge which made it perfect for us. The highlights of this were: The turtles amazing to see one turtle lay 123 eggs and see them off into the sea Our encounter with four wild orangutans Pygmy elephants Long-nosed monkeys Hornbills Fish market in Kota Kinabalu The only regret is that we did not go to the hot springs instead of the botanical garden. The guide was very competent, though, and made the tour as interesting as possible. We stayed at Horizon Hotel in Kota Kinabalu and this hotel is highly recommendable. Nice hotel and nice location. At the end of our trip we stayed at Hotel Sandakan with well-arranged local tours which gave us the possibility to relax before going back to Kuala Lumpur.

  • Jeroen Bosma and Silvia V (Netherlands) wrote:
    08-05-2013 - 10-05-2013

    Dear All, Back home in the Netherlands for a week now,in our minds we still are with you in Sukau. It was such a wonderful and emotional experience to be there, with the jungle being all around, with its sounds, looks and smell. In other words; a rollercoaster ride for the senses. Even in the bedroom you feel the jungle and all the life in it being all around. We would espescially like to thank our guide, Jason, who shared his extensive knowledge and experience with the rainforest. Him being a local definitely added an extra. Furthermore we express our gratitude to the staff for their hospitality and heartwarmingly personal approach. Our very best regards to Mas, Noney and Ning and all other members of the staff, who took care of us so well.Your lodge is truly an exceptional place to be.We felt comfortable the efforts that are made to be eco-friendly. No airco- healtier for humans too in the end, not having to adapt to jungle and aircotemperatures back and forth all the time-, electric whisper-engines in the boats, just one big jar of sugar at breakfast, drinkingwater in jugs instead of plastic bottles to name a few. So, we really look forward to visiting you again in the future. Terima kasih banjak banjak, Jeroen and Silvia.

  • John & Janete Salmon (United Kingdom) wrote:
    05-03-2013 - 05-03-2013

    I should like to thank you for arranging our recent tour in Sabah. We very much enjoyed the trip despite the arrangements having to be altered because of events in Lahad Datu.

    It may be relatively straightforward to organise a tour if everything goes smoothly but one really finds out about the competence of a tour operator when external factors impact on the arrangements. We discovered that Borneo Eco Tours is a very professional outfit. We would like you to pass on our grateful thanks to Susan for re-arranging our itinerary at short notice. Although we very much regret having to miss out on the Tabin leg of our journey we do think that the correct decision was made. Obviously safety was our main concern and we were pleased that Borneo Eco Tours also considered our safety to be a priority. After an initial change to our tour which would have meant us staying in the Crocker Hills/ Mt Kinnabalu areas, we were pleased that Susan came back to us with a final change to our tour which enabled us to go to Kapalai. We were impressed that all these changes, including 2 flights and booking hotel accommodation, were made quickly but still worked perfectly, and everything was communicated clearly with complete calmness which was reassuring.

    We should also like to pass on our thanks to Fernando who escorted us on our tour of the Kinabatangan River. We should like to thank him for his expert guiding but we also thank him for being so helpful when our trip to Tabin had to be cancelled. We especially thank him for returning to Sandakan Airport and searching for us in order to inform us of the final change to our itinerary.

    We hope that the troubles in Lahad Datu and Semporna are soon over and we hope that the negative events do not deter tourists from seeing the wonderful nature of Borneo.

  • Peter & Patricia Reynolds (Australia) wrote:
    21-01-2013 - 28-01-2013

    All your guides and captains were excellent, especially in their efforts to learn scientific names and good knowledge of Sabah rainforests and ecology. The accommodation and meals were all excellent. The chef and staff Sukau rainforest Lodge on Kinabatangan River were excellent.

  • Jacqueline Vun (Australia) wrote:
    05-11-2012 - 07-11-2012

    We chose the Kinabatangan Wildlife Safari with the Gomantong Caves tour addition. We found both trips to be very interesting and informative. Although we came during the low season the amount of wildlife present was to us quite amazing and thoroughly enjoyed ourselves. We both came without any expectations in seeing anything. Our attitude was to enjoy the experience of just being there on the river. So it was to our great joy that we got to see and hear all the river and jungle had to offer. We also got a glimpse at how the river is a lifeline for the people in that area and to witness their daily life on it was a privilege for us. The friendly and hard working staff at the lodge all make excellent hosts and a special thank you to chef Jackie for all his cooking (especially his soups!).

  • Jennifer Dinham (Australia) wrote:
    05-01-2013 - 07-01-2013

    The staff were fabulous, we liked the fact that local people were included and the lodge was benefitting the village. A lot of respect was shown to the local people and appreciation for them was encouraged by the staff and guides. I would highly recommend the lodge and our guides Jumaidi and Dean were wonderful. We even got to see Pygmy elephants.