Sukau Rainforest Lodge - Malaysian Borneo

100% Money Back Guarantee. Since you only have our word on how good Sukau Rainforest Lodge is, we will take the risk for you by offering a Money back guarantee. If upon arrival at Sukau Rainforest Lodge you are not satisfied, please inform us and we will return you to Sandakan at the earliest possible scheduled transfer and refund the cost of your SRL tour. (Internet Bookings through Borneo Eco Tours and Sukau Rainforest Lodge websites only)
Multi-award winners These include British Airways Tourism for Tomorrow Award 1997 (Best ecolodge for Pacific region), National Audubon Society, USA 1999 (Top ten ecolodge), IH&RA Environmental Award 1999 (runner-up), Ecoclub.com (Ecolodge award 2006 Third prize), World Travel Award 2008 (Top nine World leading ecolodge), World Travel Award 2008 (Top five Asia leading green hotel) and National Geographic Adventure's magazine 2009 (50 Top Jungle Lodges). (Awards)

Our guarantee. We offer “Window” seat for every guest during the cruise, focus on safety which includes all boats insured, licensed (when required), and equipped with radio communication. Life jackets are provided on all cruises, and we guarantee a free night cruise if you don't see proboscis monkeys during the first cruise.
Exotic rainforest view. Our tour to Sukau traverses from Sandakan up the Kinabatangan River by speedboat which affords the visitor the best opportunity to view wildlife including wild orang utan, proboscis monkey, crocodiles, hornbills and occasionally the rare Borneo Pygmy elephants on their migration along the river bank. Romantic candle light dinner at Melapi Restaurant overlooking the river under the Borneo sky. One of the best views in Borneo !
Welcome Gifts. All our guests will receive a pack of our own special in-house welcome gifts including postcards, bookmarks and books depending on the tours they take. For Example "Sabah, Land of the Sacred Mountain" or alternative book is F.O.C. for our guests who book minimum 2 tour packages in Sabah and “Visitors Handbook on Lower Kinabatangan” is given free to guests taking tours to Sukau Rainforest Lodge commencing in Kota Kinabalu or Sandakan.
Our facilities. Built in traditional “Longhouse” style, this lodge will not be subjected to annual flooding. SRL also has a large reference library. We provide satellite phone and internet connection for those who need to be in touch. A 1500ft Hornbill Boardwalk is the longest covered boardwalk in Borneo . It includes two elephant passes and is built along the elephant migration route. (Facilities)
Our environmental standards. We are a low impact Eco-Lodge with our own “green policies” and Code of Practice. These include offering river cruises in Sukau with locally handcrafted wooden boats (max. 8 passengers) using "silent" electric motor for close up wildlife viewing, thus minimizing the negative impact of toxic fumes on both wildlife and in-boat passengers. A list of our Environmental policies can be found here. (Environmental Policies)

Benefits to local community. A Chance to contribute to local community and conservation projects. For every international guest who stays with us, we will donate RM4 per adult to Borneo Ecotourism Solutions and Technologies (BEST) for our community and conservation projects. Unlike others, we will set this fund aside irrespective of whether we make profit or not nor do we ask our guest to donate by deducting it out of their bill. Between 1996-2008, we spent RM 310,430.39 on various projects. A list of our past projects can be viewed here.
Benefits to environment. We dedicate our rooms to scientists and others who have contributed to the environment and local community . We buy tree seedlings from the local community and encourage our guests to rehabilitate 64 acre riverine site we have adopted (Tree Planting)
Satisfied Customers. We have many satisfied customers including famous guests like Prince Henrik (The Prince Consort of Denmark), S Club 7 (English Pop Group) and Jeff Corwin (TV Wildlife Biologist), WWF, delegates from World Ecotourism Conference 1999, Asia Pacific Ecotourism Conference 2002, Borneo Ecotourism Conference 2005, and world famous photographer Theo Allofs. (Feedback)

"To excel as an ecolodge by providing a unique experience in hospitality, interpretation and conservation with local community participation and leadership development."