100% Money Back Guarantee
Since you only have our word on how good the Sukau Rainforest Lodge (SRL) is, we offer a Money-Back Guarantee if you are not satisfied when you arrive at the lodge. Please inform us immediately and we will return you to the port of embarkation at the earliest possible scheduled transfer and refund the cost of your Sukau tour. (Applies to internet bookings through Borneo Eco Tours and Sukau Rainforest Lodge websites only)
These include the recent PATA Tourism InSPIRE Awards 2015 for the Best Independent Accommodation, SKAL Sustainable Development in Tourism 2012 – Best Tour Operator / Travel Agent, World Travel Awards 2010 (Asia’s Leading Green Hotel), National Geographic Adventure’s Magazine 2009 (50 Top Jungle Lodges), Ecoclub.com (Ecolodge award 2006 Third prize), IH&RA Environmental Award 1999 (runner-up), National Audubon Society, USA 1999 (Top ten ecolodge) and British Airways Tourism for Tomorrow Award 1997 (Best Ecolodge for Pacific region). Click here to view our numerous awards.
We provide life jacket for every guest during the river cruise, a focus on safety. All boats are insured, licensed, and equipped with CB radio communication. They are hand crafted by the local fishermen and equipped with clean four strokes outboard engines and silent electric engines. We guarantee a complementary night cruise if you don’t see proboscis monkeys during the first afternoon cruise.
Exotic Rainforest View
Our tour to Sukau goes from Sandakan up the Kinabatangan River by speedboat where visitors get the best opportunity to view wildlife including orangutan, proboscis monkey, crocodiles, hornbills and occasionally the rare Borneo Pygmy elephants along the river bank. Enjoy a romantic candle light dinner at Melapi Restaurant overlooking the river under for one of the best views in Borneo.
Our guests who booked with us through online booking will receive special in-house welcome gifts including postcards, bookmarks and books. Guests who purchase our tour more than MYR 750 per person that commencing in Sandakan will get the the book Sabah, Land of the Sacred Mountain for free. All SRL guests will also get the Visitors Handbook on the Lower Kinabatangan for free.
Built on stilts in traditional “Longhouse” style, this lodge is safe form annual flooding. SRL also has a reference library, satellite phones and free wifi. A 1500ft Hornbill Boardwalk at the back of the lodge is the longest covered boardwalk in Borneo and includes two elephant passes, which is built along the elephant migration route. Disabled facilities, a gift shop, foot spa and a conference hall ‘Gomantong Hall’ are among the new features. The 20 rooms lodge underwent a RM3 million (993,493 USD) upgrade in 2011.
Our Environmental Standards
We are a low impact Eco-Lodge with our own Green Policies and Code of Practice. Our river cruise boats motors are built for close up wildlife viewing, thus minimizing the negative impact of toxic fumes on both wildlife and in-boat passengers.
Guestrooms are designed using cross air ventilation and fan for cooling and shower water is harvested from rainwater and is solar heated. Oil lamps and recycled cooking oil are used for lighting. Guests are also given the opportunity to contribute to conservation through a Conservation Levy and participate in tree planting (KWICORP).
Giving Back To Communities
For every international guest who stays with us, we donate RM4 (1.30 USD) per adult to non-profit Borneo Ecotourism Solutions and Technologies (BEST) Society for our community and conservation projects (Borneo Eco Tours also contributes RM8 per guest). We set this fund aside irrespective of whether we make profit or not.
As of March 2017, Sukau Rainforest Lodge has contributed RM 586,287.08 out of total RM 2,143,773.34 to implement community and environmental projects under our non-profit BEST Society. Borneo Ecotourism Solutions & Technologies Society (BEST) is a non profit division of Borneo Eco Tours to help implement community and environment projects.
Benefits To Environment
We dedicate our rooms to scientists and others who have contributed to the environment and local community. We buy tree seedlings from the local community and encourage our guests to rehabilitate the second ravine site we have adopted.
We have many satisfied customers including recent guests like Emmy Award winner Ron Magill and National Geographic Representative Andy Coleman. Over the past few years we have also been visited by Sir David Attenborough, Tim Kelly (President of the National Geographic Society), Jack Hanna, (US TV personality), Theo Allofs (world famous photographer), HRH Prince Henrik (The Prince Consort of Denmark), S Club 7 (English Pop Group), Jeff Corwin (TV Wildlife Biologist), delegates from WWF. As well as hosting the Borneo Ecotourism Conference 2005, Asia Pacific Ecotourism Conference 2002 and World Ecotourism Conference 1999.