FAQs

LATEST ANNOUNCEMENT : TOURISM TAX

What is the Tourism Tax (TTx)?

How do I pay the TTx at Sukau Rainforest Lodge?

 

RESERVATION

Can I book room only?

How do I extend my stay for another night?

What types of room can I choose?

Do you offer discounts to children?

What is the recommended length to stay here?

What can I expect to see at SRL?

I am bringing my family with young children, what can they do here?

What will the temperature be on my visit?

Do you accept credit cards?

Health Concerns?

I have a special dietary requirement

Do you offer discounts for children?

When is the best time to visit?

Do I need to bring reference books on plants, birds and other animals?

GETTING HERE

How do I get there?

What should I pack?

DURING YOUR STAY

Should I be worried of wild animals?

Are there any mosquitoes? How to protect from mosquitoes bite?

Can I swim at the river?

What can I see while staying at the lodge?

Do you have wifi?

What is the food like?

What are the rules for tipping?

What kinds of activity can I do while staying here?

FACILITIES

Are life jackets provided on the river tours, particularly for children?

Do you have laundry service?

Is there cell phone network coverage?

Is it true you have no TV?

What voltage are your electricity outlets? Do I need to bring an adapter or voltage converter?

Are the rooms air-conditioned?

Where can I get fresh drinking water?

Is your lodge wheelchair accessible?