Sukau Rainforest Lodge Bags Another Award from Tourism Malaysia

19th Malaysia Tourism Award


Sukau Rainforest Lodge wins Tourism Malaysia’s “19th Malaysia Tourism Awards 2014/2015” for Best Hotel Services (3 Star & Below). The Malaysia Tourism Awards, held once every two years, is the highest form of recognition by the Ministry of Tourism and Culture and Tourism Malaysia for industry players whose outstanding contributions have played a significant role in the success of Malaysia’s tourism industry. It also acts as an incentive for participants to strive for the highest level of professionalism and quality in both products and services.

The awards ceremony which took place on Wednesday, 17th February 2016 at Putra World Trade Centre, Kuala Lumpur was organised by Tourism Malaysia and graced by YAB Dato’ Seri Dr. Ahmad Zahid Hamidi, Deputy Prime Minister of Malaysia. The Ministry of Tourism and Culture presented a total of 65 awards to local and foreign tourism industry players and media.

The Malaysia Tourism Awards 2014/2015 has 14 categories and 50 sub-categories for nominations. The 14 categories are:

  • Best Tourism Article
  • Best Tourism Publication
  • Best Online Tourism Promotion
  • Best Travel Documentary
  • Best Local Tour Operator
  • Best Foreign Tour Operator
  • Best Tour Package
  • Best Tourist Attraction
  • Best Tourist Guide
  • Innovative Restaurant
  • Best Homestay
  • Best Spa
  • Innovative Shopping Centre
  • Best Hotel Services

The Best Hotel Services category recognises hotels rated by the Ministry of Tourism and Culture Malaysia that offer quality and superior services to their guests. There are five awards under this category:

  • 5 star (city)
  • 5 star (resort)
  • 4 star (city)
  • 4 star (resort)
  • 3 star & below

Each category has its own judging criteria. The Best Hotel Services category was judged based on the following criteria: (1) encompasses overall efficiency, courtesy and other qualities related to services in areas such as reservations, reception and guest relations, in-room services, food and beverage amenities, recreational facilities, and other such services; and (2) other factors include value-for-money and ambiance.

Sukau Rainforest Lodge is honoured to receive the Best Hotel Services (3 Star & Below) of the 19th Malaysia Tourism Awards 2014/2015. We would like to take this opportunity to congratulate all winners and express our gratitude to our guests, staff and management team for their endless support and effort. Read more about our other awards and recognitions here.

19th MTA Winners

(Photo source: Tourism Malaysia)